1. Order Follow-up Overview
1.1 In the context of international trade, order follow-up is a service tailored for importers with weaker supply chain management capabilities, aimed at enhancing efficiency and product quality control through outsourcing to third-party inspection companies.
1.2 Third-party inspection companies like CQI provide comprehensive management from production to delivery, with service contents customized according to client needs, ensuring orders are completed on time and to quality standards.
2. Characteristics of CQI Inspection Services
2.1 Deep involvement in the client’s procurement process, focusing on product manufacturing, quality control, and production risk assessment, without interfering in price negotiations or product development, thereby safeguarding clients’ commercial secrets.
2.2 Specializes in areas where clients lack expertise, such as supplier audits, reducing the risks of introducing new suppliers through professional methods, while not directly participating in order placement decisions.
2.3 Offers full-chain quality control services, including but not limited to: initial production inspection, in-process inspection, process evaluations, product quality stability assessments, pre-shipment inspections, and final shipment checks, ensuring both product quality and delivery timelines.
3. Concrete Implementation of Order Follow-up
3.1 Inspection Stages:
3.1.1 Initial Production Inspection: Onsite review at the start of production to ensure materials and specifications align.
3.1.2 In-Process Inspection: Mid-stage onsite monitoring to promptly identify and resolve quality issues during production.
3.1.3 Full Production Monitoring: Comprehensive tracking of the entire production process, evaluating efficiency and quality consistency.
3.1.4 Pre-Shipment Inspection: Final check before products are fully packaged, assuring the end-product quality.
3.2 Scenarios for Order Tracking:
3.2.1 Orders for VIP Clients: Ensuring high-standard service to maintain key customer relationships.
3.2.2 New Product Orders: Early identification and resolution of potential quality issues.
3.2.3 Recurring Issue Orders: Supervising corrective actions for historical quality problems.
3.2.4 Time-Sensitive Orders: Ensuring adherence to shipping dates to avoid additional logistics costs.
3.2.5 Trust Verification Orders: Onsite inspection to verify factory integrity and production realities.
4. Auxiliary Services & Onsite Supervision
4.1 Auxiliary Collaboration: Includes package confirmation, label compliance checks, laboratory testing, etc., ensuring products meet export standards.
4.2 Onsite Order Follow-up: Direct factory supervision covering all production phases, controlling production progress and quality risks as the client’s direct representative on site.
5. Value Summary
5.1 Order follow-up services enable small and medium-sized importers to focus on core businesses such as product design and market strategies, maximizing operational efficiency through specialized division of labor.
5.2 The comprehensive order follow-up provided by CQI serves not only as a quality control mechanism but also as an effective means to enhance corporate competitiveness and ensure supply chain security.