Company Profile
A third-party quality inspection and supply chain risk management partner built for buyers who’d rather talk to a human than file a ticket.
120+ inspectors12+ Asian countries5,000+ factories/yearSince 2012
“Big agencies replace service with systems. We replace systems with service.”
1.0 Why We Exist
Brands, importers, and retailers from 80+ countries source massive volumes from factories across China and Asia every year. Yet most small and mid-sized importers face the same frustration:
Big agencies mean heavy processes, high minimums, and ticket numbers instead of human conversation — you’re a string of digits in their system, not a client.
Since our founding in Xiamen in 2012, CQI chose a different path: to be the most flexible. We focus on global SME importers, cross-border sellers, startup brands, and growing retailers — buyers who need professional inspection but refuse to be locked into annual framework contracts or pay for bloated, redundant service systems.
Big companies replace service with systems. We replace systems with service.
2.0 Who We Are
CQI (China Quality Inspection) is a third-party quality inspection and supply chain risk management service provider, founded in 2012 in Xiamen, Fujian, China, by a team of senior quality experts.
We are a team of 120+ certified QCs, with deep expertise across five major product categories:
| Category | Representative Products |
|---|---|
| Textiles | Apparel, fabrics, home textiles, bags & luggage |
| Household Goods | Furniture, kitchenware, ceramics, gifts |
| Consumer Electronics | Mobile accessories, smart hardware, small appliances |
| Home Appliances | White goods, environmental appliances, personal care |
| Industrial Products | Hardware, tools, machinery components |
Our service network covers China and 12 Asian countries and regions, with 5,000+ factory visits per year.
We are not a large institution that replaces people with software. We are real humans who understand products, factories, and trade — using a lean process to help you control what goes out the door. Every report is reviewed twice by a QC supervisor before it is issued.
3.0 Who We Serve
We don’t try to be everything to everyone. Our client profile is clear:
- SME importers — order volumes too small to earn attention from big agencies, but who still need professional QC.
- Cross-border e-commerce sellers — who need fast, flexible, transparent inspection services.
- Startup brands — running supply chain management for the first time, who need someone to help them navigate the process and avoid pitfalls.
- Growing trading companies — moving from one-off inspections to long-term quality control, needing a partner who can keep up.
If you’ve used a traditional large inspection company and found the process too cumbersome, pricing opaque, and the communication chain too long — we were built for you.
4.0 How We Differ from Big Agencies
| Big Agency | CQI |
|---|---|
| Client account + ticket system | Direct email / WeChat communication |
| Sales → CS → dispatch → inspector | One contact person from start to finish |
| Quote in 1–2 business days | Reply within 4–24 hours |
| Reschedule via system, penalty fees | Say it on WeChat/email — free if 48h notice |
| CS is an ID number, new person every call | Same person, remembers your product preferences |
| Annual framework, minimum order | One-off bookings, no minimum |
Our competitive edge in one sentence: turn the “weaknesses” of big agencies into our strengths.
- No online system → no registration, no forms, just message a real person on WeChat.
- No minimum order → book the first time, no annual framework required.
- Small team → everyone works under the boss’s eye; no one dares to cut corners.
- No legal department to hide behind → if something goes wrong, we can’t shrug it off — so we’re extra careful, and extra afraid of missing something.
5.0 Pricing: All-Inclusive Flat Rate
US$238 / man-day
(One flat rate for all factories in China — no remote surcharge.)
Included: travel, meals, reasonable overtime, first English inspection report.
Extra charges only: additional report copies (US$28/copy), factory audits, multi-day inspections, rush bookings — all disclosed upfront, nothing arranged without your confirmation.
Big agencies hide the quote behind a form. We tell you straight: 238, all-in.
6.0 What We Inspect & How
Default standard: ISO 2859-1 AQL, or your custom standard. On-site coverage:
- Full checks: appearance, measurement, function, packaging, shipping marks
- Defect classification (critical / major / minor)
- Detailed on-site inspection photos delivered with the report, each clearly labeled
- Defects marked on the spot, with real-time updates to you and initial correction advice
Not included: laboratory testing (chemical/physical). We can assist with sampling and sending to a third-party lab — you pay the lab directly.
7.0 Our Commitment (Independence & Confidentiality)
Impartiality is the foundation of third-party inspection. CQI’s management directly oversees the risk control system. Specific measures:
- We only accept buyer-paid inspections and never factory-paid ones — the factory cannot influence the report conclusion.
- We strictly enforce a conflict-of-interest policy — no involvement in design, production, supply, or other activities that conflict with inspection.
- We honor NDAs — product drawings, specifications, and supplier information are used only for the inspection at hand and never disclosed to third parties.
- We built our management system on international standards, with procedures and traceable records for every operational step.
- We maintain an impartiality risk monitoring mechanism to continuously identify and manage risks.
Your interest is our position. This is written into our system, not just into our advertising.
8.0 Our Journey
| Year | Milestone |
|---|---|
| 2012 | Founded in Xiamen, Fujian, by a team of senior quality experts |
| 2015 | Service footprint expanded to 6 Asian countries and regions |
| 2018 | Became a primary partner of several internationally renowned inspection groups |
| 2020 | Strategic restructuring: focus on differentiated cross-border supply chain management, quality inspection, and risk management for global SME importers |
| 2022 | Launched a supply chain management solution for startups, dramatically lowering international supply chain management costs with high cost-performance |
9.0 Our Vision
To be the most trusted supply chain quality partner for SME importers — using flexible, efficient, human-driven service so that every shipment you send can stand up to the scrutiny of end consumers.
10.0 Next Steps
📧 Email: cqi@cqi5.com.cn
👤 Contact:
💬 WeChat / WhatsApp: send a message directly — a real human replies
No registration. No annual framework. Send us one email telling us your product and factory, and we’ll reply within 24 hours.
Ready to talk about your inspection needs?
Email us at cqi@cqi5.com.cn — or reach out on WeChat / WhatsApp.
Tell us your product and factory. We’ll reply within 24 hours.
Brands We Have Served | Products We Have Inspected | What Our Clients Say